Privacy Policy: How We Collect and Use Your Information
Introduction
At TLC Medispa, your privacy is important to us. This page explains how we collect, use, and store your information when you interact with our website, book an appointment, or provide details for treatment purposes. By providing your information, you agree to the practices described below.
What Information We Collect
We may collect the following types of information:
Through our website:
- Name, phone number, and email address: Collected through forms for communication, marketing, and appointment confirmations.
Through our booking platform (for medical and treatment purposes):
- Medical health information: Collected as part of the intake or treatment process to provide appropriate services tailored to your needs.
- Examples may include: medical history, allergies, or other relevant health details.
How We Use Your Information
The information you provide is securely stored and used for the following purposes:
For appointment and treatment management:
- To schedule, confirm, or reschedule appointments.
- To ensure your treatments are safe and customized to your individual needs.
For communication:
- To send appointment reminders, follow-ups, and service updates.
- To notify you about promotions, offers, or services, with the option to opt-out of marketing communications at any time.
For legal compliance:
- If health-related information is collected, it may be required to comply with healthcare regulations or standards such as HIPAA.
How We Protect Your Information
- Health-related information: Any information collected for treatment purposes is securely stored and accessed only by authorized personnel.
- We never share your information with third parties outside of what is necessary for providing services or complying with legal requirements.
Third-Party Platforms
We use a third-party booking platform to collect and store information for medical and treatment purposes. This platform adheres to strict privacy and security standards. For more information, refer to the booking platform’s Privacy Policy.
Your Rights
You have the right to:
- Request access to the personal and medical information we have collected about you.
- Request corrections to any inaccuracies in your data.
- Request that your information be deleted, subject to legal or medical record retention requirements.
- Opt-out of marketing communications by replying "STOP" to text messages or contacting us directly.
Contact Us
If you have any questions or concerns about how we collect and use your information, please feel free to contact us at: info@tlcmedispa.com or (703)356-3636.